CPG Vertical AI

Acquire · Refine · Orchestrate 
The Commerce SuperIntelligence Brain

Grivy’s Vertical AI Model is a CPG + Retail-specific large language model designed to turn messy, real-world commerce signals into precise decisions that move revenue. It sits on top of the Grivy Growth Platform and learns from every interaction across packaging, stores, media, and purchases—so brands and retailers stop guessing and start operating with a continuously improving intelligence layer.

The Grivy Vertical AI for CPG & Retail is one commerce brain, three intelligence stages.

Core Components
1. Acquire — Build the commerce knowledge base
InputsWhat We Capture
Product SignalsProduct graph, SKU catalogs, attributes, pack sizes, pricing, promo mechanics, claims, nutrition, competitor mapping.
Retail SignalsStore/location graph, channel hierarchy, planograms, inventory proxies, shelf visibility, retail media touchpoints.
Consumer SignalsIdentity graph, Consent-based IDs, engagement events, mission behavior, coupon redemptions, loyalty journeys.
Transaction SignalsCommerce graph, POS line items, receipt reads, basket composition, frequency, trade-up/down behavior.
Key tech
Product graph + location graph + transaction graph + identity graph unified under a privacy-safe ontology.
Why it matters?
General AI is blind to the real structure of commerce. This stage gives the model a grounded “world model” of how CPG actually moves through channels.
2. Refine — Turn chaos into intelligence
EnginesWhat They Produce
Commerce Ontology & ReasoningNormalized entities (SKU ↔ brand ↔ category ↔ retailer ↔ store ↔ shopper) and cause-effect links.
Data Anthropology PipelineCleans dirty POS/receipt data, resolves SKU ambiguity, de-duplicates identities, fixes time/location errors.
Retrieval + Grounding Layer (RAG)The model answers using verified internal truths (plans, promos, store lists, POS facts), not vibes.
Key tech
Translation layer, vector search over product knowledge, rules + probabilistic reconciliation, constrained generation with source grounding.
Why it matters?
This is where “AI talk” becomes AI truth—translated, structured, reliable, and measurable enough for CFO-grade decisions.
3. Orchestrate — Convert intelligence into actions
Orchestration RailsOutcomes Delivered
Agent Workflows for GrowthAuto-generate missions, offers, creatives, and segmentation plans tuned per retailer/channel.
Trade & Retail Copilots“Which 200 stores should we activate next week?” “What’s the best promo for SKU X in East Java?”
Budget + Inventory AlignmentSuggest media allocations, sell-in pushes, and replenishment triggers based on predicted velocity.
Key tech
Multi-agent execution (planner → analyst → creator → operator), policy constraints, evaluation loops with live POS feedback.
Why it matters?
Insight doesn’t live in slides. It becomes operational automation—briefs, audiences, missions, store targets, and measurable uplift.
1. Acquire — Build the commerce knowledge base
InputsWhat we capture
Product SignalsProduct graph, SKU catalogs, attributes, pack sizes, pricing, promo mechanics, claims, nutrition, competitor mapping.
Retail SignalsStore/location graph, channel hierarchy, planograms, inventory proxies, shelf visibility, retail media touchpoints.
Consumer SignalsIdentity graph, Consent-based IDs, engagement events, mission behavior, coupon redemptions, loyalty journeys.
Transaction SignalsCommerce graph, POS line items, receipt reads, basket composition, frequency, trade-up/down behavior.
Key tech
Product graph + location graph + transaction graph + identity graph unified under a privacy-safe ontology.
Why it matters?
General AI is blind to the real structure of commerce. This stage gives the model a grounded “world model” of how CPG actually moves through channels.
2. Refine — Turn chaos into intelligence
EnginesWhat they produce
Commerce Ontology & ReasoningNormalized entities (SKU ↔ brand ↔ category ↔ retailer ↔ store ↔ shopper) and cause-effect links.
Data Anthropology PipelineCleans dirty POS or receipt data, resolves SKU ambiguity, de-duplicates identities, fixes time or location errors.
Retrieval + Grounding Layer (RAG)The model answers using verified internal truths (plans, promos, store lists, POS facts), not vibes.
Key tech
Translation layer, vector search over product knowledge, rules + probabilistic reconciliation, constrained generation with source grounding.
Why it matters?
This is where “AI talk” becomes AI truth—translated, structured, reliable, and measurable enough for CFO-grade decisions.
3. Activation — Reach Your Audience Everywhere
The Activation Rails is where you put your audience data to work by delivering personalized experiences across all your marketing channels
Activation RailsOutcomes Delivered
Agent Workflows for GrowthAuto-generate missions, offers, creatives, and segmentation plans tuned per retailer/channel.
Trade & Retail Copilots“Which 200 stores should we activate next week?” “What’s the best promo for SKU X in East Java?”
Budget + Inventory AlignmentSuggest media allocations, sell-in pushes, and replenishment triggers based on predicted velocity.
Key tech
Multi-agent execution (planner → analyst → creator → operator), policy constraints, evaluation loops with live POS feedback.
Why it matters?
Insight doesn’t live in slides. It becomes operational automation—briefs, audiences, missions, store targets, and measurable uplift.

How the Intelligence Flywheel Learns

1. Acquire
Signals stream in from packaging scans, retail media, missions, and POS/receipts.
2. Refine
The model resolves entities (SKU/store/shopper), grounds insights in verified data, and updates predictions.
3. Orchestrate
Agents launch the next best action: offers, store activations, cross-sell missions, budget shifts.
4. Verify
Incrementality is measured via A/B locations, holdouts, or retailer control groups.
5. Optimise
The model improves weekly—learning what actually drives sell-in and sell-out.
Value Dashboard
Metric
Definition
Typical Lift*
Decision Speed
Planning cycles reduced from weeks to days
3–10× faster
Promo Precision
Offer-to-purchase conversion improvement
+15–30 %
Incremental Sales
Lift vs. control areas / holdouts
+4–15 %
Operational Efficiency
Manual reporting + campaign ops hours saved
-30–60 %
Knowledge Reliability
% answers grounded in verified internal data
>95 %
*Benchmarks vary by market, data depth, and channel maturity.

Why Grivy Vertical AI

Built for Commerce Reality

Not generic text; it understands SKU hierarchies, channels, baskets, and promotion mechanics.

Truth-first Design

Grounded responses with guardrails; no hallucinated “insights.”

Privacy by Architecture

Consented identity, clean-room joins, and policy controls.

Compounding Advantage

Every campaign and transaction improves the model, widening the data moat over time.

Ready to move from dashboards to an AI operating system for growth?

Let's Talk!