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Unilever - Molto
Realizing brand penetration with a competitive advantage of store-enabled trade promotions.
Case Study

Molto, a fabric conditioner brand by Unilever Indonesia, was enabled to achieve effectiveness in activating brand buyers with the unique ability to acquire and retain the right consumers by tracking to target their peak moments to drive intent and escalate store purchases as enabled by Grivy.

7 .5x
Uplift in purchase intent by identifying to target the peak moments to influence buying and maximize sales as enabled with A/B testing
10x
Uplift in impulse driven in-store purchase with proximity based messaging to drive traffic at nearby stores enabled with coupon redemption.
61%
New consumers acquired to purchase product with promotional campaign initiating them on a path-to-store purchase.

The Story

The fragrance of care !

With the assurance of care and fragrance of love, Molto, a fabric conditioner brand by Unilever has set itself apart with a proposition to rejuvenate clothes with each wash. Prioritizing health first, the brand has lived up to a promise of supporting mothers to condition their love through the softness of fabric and impart their care with protection from germs, thus making it a choice of trust.

The Goal

Define moments to direct sales

Molto, in collaboration with Grivy, was set on a plan to recruit and retain new buyers with the right communication reaching the right audience through appropriate mobile-first channels to activate them on a well-defined path to store purchase facilitated with exciting trade promotions A/B tested per location and consumer segment with an end goal to derive a data-drive strategy to drive personalization at scale pertinent to achieve consumer loyalty initiated with increased affinity.

The Solution

A mobile-first full funnel purchase guide tracking & acquiring consumer data to unleash insights to abide!

The Result

10x effectiveness in escalating brand penetration !

Molto was enabled to achieve effectiveness in trade promotion to drive 10x uplift in impulse purchase to drive brand penetration with Grivy enabled:

  • Proximity-based messaging across mobile-first channels to capture impulse and initiate purchases among relevant consumers at stores nearest to them
  • A/B testing to judge relevance per performance parameter and streamline efforts to target the right audiences for best conversions.
  • First-party consumer data is collected and activated through the user journey to enable future retargeting.
  • Analytics integrations enabling to track and analyze through each user event to unlock actionable insights relevant to measure impact of efforts and scope for improvements.

Thereby further supporting the brand to derive relevance in actions to unlock new growth potentials with the capacity to scale efforts in the right direction and build look-alike audiences on an already defined consumer segment demonstrating the potential for best conversions.

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