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The Coca-Cola Company - Frestea
A flavor-led, gamified sampling engine driving national-scale trial
Case Study

Frestea partnered with Grivy to deliver a nationwide gamified sampling activation, allowing consumers to choose flavors, redeem free bottles at Indomaret, and convert mass awareness into verified trial at scale.

89.5%
Authentication strength showing high trust and willingness to share first-party data across a multi-step sampling journey.
100%
Claim rate exceeding expectations, proving that nearly all authenticated users moved forward to secure their free product.
1.05x
Target achievement uplift delivered through balanced media support and Grivy’s coupon allocation control.

The Story

Turning Awareness Into Real Product Experience

In a crowded RTD tea category, Frestea focused on one core challenge: how to turn massive awareness into real, measurable product trial. Instead of relying solely on price promotions, the brand introduced a gamified digital sampling experience that rewarded consumers with free bottles—ensuring trial happened through verified purchase behavior at scale.

The Goal

Scaling Trial While Validating Real Buyers

The objective was to distribute free Frestea bottles nationwide while validating genuine category buyers through authentication and redemption. By combining flavor choice, nearest-store navigation, and controlled coupon allocation, Frestea aimed to maximize trial efficiency while building a reliable first-party consumer base.

The Solution

A Gamified, Flavor-Driven Sampling Journey

The Result

Strong trial impact with measurable brand uplift

Through Grivy’s gamified sampling engine, Frestea successfully converted nationwide awareness into high-quality product trial and engagement. The activation accelerated consumer recruitment and delivered consistent digital-to-offline conversion by connecting awareness, interaction, and redemption into one seamless journey.

Frestea was enabled to drive performance at scale through Grivy integrations of:

  • A QR-led, gamified sampling journey that guided consumers from awareness to authentication, flavor selection, and free-bottle redemption—ensuring trial happened through verified participation.
  • Online-to-offline store activation, linking digital engagement directly to nearest-store redemption and delivering a strong 0.86x redemption efficiency, proving the effectiveness of the journey design.
  • End-to-end tracking capabilities embedded across the user flow, enabling continuous performance optimization and maintaining redemption stability as participation scaled beyond target.
  • First-party consumer data acquisition, validating real category buyers and supporting smarter future targeting and retargeting strategies.
  • Positive brand equity impact, where campaign participants demonstrated higher purchase intent and advocacy compared to non-participants, reinforcing Frestea’s strengthened position in the bottled tea category.

By integrating gamification, store navigation, and redemption control into one unified ecosystem, Frestea established a scalable, data-powered sampling framework—turning product giveaway into a repeatable growth engine.

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