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PZ Cussons - Cussons Kids
Accelerate product penetration with a seasonal value-led campaign that turns trial into loyalty.
Case Study

In collaboration with the Grivy, Cussons Kids was enabled to activate a value-led campaign during Ramadan, encouraging parents to try Cussons Kids Cologne and Black & Shiny Shampoo. With mobile-first engagement and offline conversion across Alfamart and Indomaret, as well as their digital platforms Alfagift and Klik Indomaret, the brand was equipped to increase product trial, enrich its data pool, and uplift purchase intent during a high-consumption moment.

92%
Redemption success validating a seamless user experience from online to in-store.
2x
Higher engagement achieved during the campaign compared to past initiatives.
106%
Claim rate, indicated high consumer interest

The Story

Refreshing routines during Ramadan

Cussons Kids has long been a staple in Indonesian homes, offering trusted care products tailored for children. With Ramadan offering the perfect context for self-care and grooming rituals, the campaign brought relevance to families’ everyday routines. By introducing value-packed product experiences at the right moment, the brand successfully connected with parents seeking quality and convenience.

The Goal

Drive scalable trial and data acquisition by transforming seasonal relevance into long-term brand growth.

Cussons Kids set out to own the Ramadan moment by connecting with families through meaningful offers and moments. The brand aimed to not only spark immediate product trial but also fuel CRM with high-quality, authenticated consumer data to drive loyalty and retention beyond the campaign window.

The Solution

A mobile-first full funnel purchase guide tracking & acquiring consumer data to unleash insights to abide!

The Result

Realizing meaningful engagement at the moment of truth with 92% redemption success

The campaign successfully captured family attention during Ramadan, turning seasonal interest into measurable action through a seamless mobile-to-retail experience. With a standout redemption rate and strong data acquisition, Cussons Kids strengthened its relationship with parents while laying the groundwork for future engagement.

  • 92% redemption success validated the strength of the value offer and the seamless Grivy-powered retail experience.
  • Doubled consumer interaction compared to past initiatives, driven by cultural relevance and mobile-first design.
  • Thousands of participants were authenticated through a smooth digital journey, enriching Cussons Kids’ CRM with qualified first-party data.
  • Redemptions spanned across Alfamart and Indomaret, including their digital platforms Alfagift and Klik Indomaret, ensuring wide accessibility across the country in both urban and suburban areas.

The campaign successfully activated consumers during a key seasonal window—transforming attention into trial, and trial into long-term data-driven value.

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