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Petra Foods -Silver Queen
First-party data-driven efforts to retarget trialists and take them to loyalists with relevant trade promotions.
Case Study

After successful recruitment of new consumers for the newly launched variant, Silver Queen very berry yogurt, Silver Queen extended their efforts to master retention and expand acquisition across channels, in a subsequent promotional campaign utilizing previously acquired first-party consumer data to scale upon with relevant retargeting of high intend consumers as enabled by Grivy.

20%
Purchase intent with promotional campaigns reaching consumers at moments most relevant to initiate consideration.
16%
Repeat Purchases initiated with relevant targeting efforts defined to relevance with previously acquired first party consumer data.
2x
Uplift in consumers’ interest captured with earned media exposure of shares and referrals allowing rapid awareness through advocacy.

The Story

A chocolate heritage !

Silver Queen, by Petra Foods, is a brand best defined by an authentic taste that imparts love with a range of flavors. The brand first originated in the heart of Indonesia has ever since spanned efforts across the globe to fulfill the cravings of chocolate lovers. Taking upon its stride to conquer the world of chocolate with consistent innovation to derive unique compositions, the brand has yet again introduced a new variant, Silver Queen Very Berry Yogurt, to intrigue and delight consumers.

The Goal

Reconnect to retain the love for new variant

After successfully introducing a new variant to chocolate lovers, Silver queen now aimed to define a path to convert them to brand lovers with trade promotions sharpened to relevance with previously acquired first-party consumer data enabling opportunities to retarget the right audience and drive repeat purchases with a meaningful personalized experience.

The Solution

A mobile-first full funnel purchase guide tracking & acquiring consumer data to unleash insights to abide!

The Result

Silver lining acquisition with 36.7 % consumer retention !

Silver Queen was enabled to run trade promotions at 2x effectiveness to retain consumers’ interest and support intent to drive purchases with Grivy enabled :

  • Custom Audiences to target and scale upon for effective trade promotions.
  • Proximity-based messaging across mobile-first channels enabling in-moment activation of relevant consumers tapping their impulse to initiate purchase among at store locations nearest to them.
  • A/B testing across parameters unlocking data insights to realize what resonates best with consumers and optimize efforts to effectiveness.
  • First-party consumer data collected and activated through the user journey to enable future communication and drive long-term connections with highly valued consumers.

Thus helping the brand to build on a framework to capture the mental availability of consumers and initiate them on a path to loyalty with efforts personalized to define a blissful experience with product and presence, further supported to success with data-driven optimization to derive precision in trade promotion.

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