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Google Local Guides
Strengthening the community of local guides on Google Maps by rewarding them rightfully with Grivy
Case Study

Google was able to empower its Local Guides program with the support of ‘Grivy Perks Hub’ presenting the Local Guides volunteers with the reward of promotional offers and subsequent redemptions for leading brands ranging various industries. In partnership with Grivy, Google was able to map a journey from the consumers email inbox to in-store or online purchases which in turn resulted in incremental brand redemptions, serving justice to their promotional efforts.

40000000+
Google Maps users reached to be rewarded with campaign offerings resulting brand results of amplified awareness and subsequent conversions.
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Online campaign communication formats supported to reach relevant consumers at the right time and place with the right messaging of campaign offering
100+
Brand Campaigns powered with an online-to-offline journey by this partnership for many eminent CPG brands resulting in amped up conversions.

The Story

Google Local Guides: A community of explorers!

Google, a tech giant, empowers billions globally through its innovative search engine, productivity tools, and cloud services. From individuals to businesses, it connects and enriches lives with unparalleled information access. With a mission to serve its users better and accurately, Google has introduced its Local Guides program to build a community of explorers who add to the relevance and essence of each place they visit with their experiences!

The Goal

Rewarding its users with the right to store transact with CPG brand offers !

Google Local Guide partnered with Grivy with an agenda to streamline its rewarding system and present its users with a seamless offer redemption process thus enabling users with rewards in a rightful manner. In a collaborative approach with Grivy, Google Local Guides has been able to entice and delight its users with promotions most relevant to them and present promoting brands with incremental redemptions, owing to a journey mapped from a online communication across formats: newsletter, push notifications, web app rich media banners, and Local Guide Web portal, to promotion redemption point through Grivy Perks Hub.

The Solution

A mobile-first full funnel purchase guide tracking & acquiring consumer data to unleash insights to abide!

The Result

70% users earned their rightful reward with Grivy !

Google Local Guides supported brands in reaching consumers at scale and fulfilling their promotional objectives with:

  • Awareness drive with a diverse set of online communication adopted with email, push notifications, web app rich Media banners, and local guide web portal to initiate consumers on a journey from awareness to purchase.
  • A perks hub enabled by Grivy to streamline and present the Local Guide community a pathway to redeem exciting brand offers with their points earned.
  • Electronic email communicating brand offers and onboarding consumers on a journey to store and online transactions.
  • Online-to-offline integrated path to purchase presenting users the convenience of shopping experience with a navigation to their nearest store for purchase.

This partnership thus supported brands to unlock a new meaningful channel to attract relevant new consumers with brand offerings that are best-suited rewards to their service resulting in a happy and growing community owing to the experience curated by Grivy.

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