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Dua Kelinci – TicTac
A reward-driven journey converting purchase behavior into sustained engagement
Case Study

Tic Tac partnered with Grivy to run a receipt-upload, point-collection journey that activated mass participation, improved purchase recency, and strengthened brand equity through gamification, rewards, and multi-channel funnel optimization.

1.07x
High authentication performance, with more authenticated users than landed users—showing strong intent to join the reward journey.
81%
Receipt upload rate among users who clicked the upload CTA, reflecting strong motivation to participate fully in the program.
270%
Prize claim rate, demonstrating exceptional engagement and heightened reward-driven activity—especially during final-week boosts.

The Story

Turning Snack Moments Into Rewarded Loyalty

Tic Tac is a household favorite, yet increasing competitive noise challenges repeat purchase and loyalty. To activate buyers and elevate brand equity, Tic Tac introduced a reward-led journey where every purchase became a chance to collect points, unlocking desirable rewards like GoPay Coins, GoPay Saldo, Grab Vouchers, and exclusive AGZ experiences.

The Goal

Driving Repeat Purchases Through Reward Mechanics

The campaign aimed to stimulate frequent purchase, encourage receipt submission, and grow the base of verified category buyers. By simplifying rules, strengthening reminders, and enabling desirable reward tiers, Tic Tac sought to convert occasional snackers into active, data-enriched participants with measurable brand uplift.

The Solution

A Multi-Channel, Point-Based Receipt Journey

The Result

A High-Intent Program Driving Loyalty & Brand Lift

Tic Tac’s reward-led journey activated verified buyers at scale, converting snack purchases into repeat engagement. The campaign’s simplified rules, attractive e-money rewards, and Grivy-powered reminder ecosystem delivered strong upload activity, increased approval momentum, and high claim performance that culminated in significant brand equity uplift.

  • Builds verified buyer database through authenticated receipts and repeated uploads.
  • Strengthens loyalty via reward structures proven to sustain participation.
  • Drives stronger brand recall and NPS, validated through post-campaign analytics.
  • Enables scalable learning, guiding future promotions toward higher efficiency and relevance.

This campaign uniquely demonstrates the power of combining receipts, rewards, and optimized funnels to drive both purchase behavior and brand growth.

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