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Arnott's - Tim Tam
Defining the right way to resonate best with high potential consumers to drive offline conversions with A/ B tested trade promotions.
Case Study

Tim-Tam, a biscuit brand by Arnotts, achieved success in recruiting new consumers for offline conversions with lower-funnel efforts A/B tested to effectiveness, with location-based messaging playing a monumental role in reaching the right audiences with relevant trade promotion and activating them in moments most likely to stimulate intent, thus defining the shortest path to product purchase at stores nearest to them.

6x
Uplift in effective onboarding of new consumers A/B tested to success with location based messaging on mobile first channel.
6.3x
Uplift in Offline conversions achieved with in-moment activation of consumers with trade promotion enabling purchase at their nearest stores.
60.8%
Purchase intent captured with relevance of time and location with A/B testing of promotional campaign across parameters.

The Story

Tame your cravings with Tim Tam!

Tim Tam, a biscuit brand from Arnott’s, is a temptation hard to resist. Exotic chocolate filling wrapped in malted biscuits is a signature composition that has earned the brand its popularity with an unbeatable experience of delicacy. With unique compositions and exclusive flavors, the brand has lived to impart love with the exceptional taste of indulgent treats.

The Goal

A step into the new age of capturing interest !

With Grivy Growth Platform unlocking capabilities to track, analyze, and A/B test parameters across user events of the promotional campaign, Tim Tam aimed to zero in on consumers’ moments of truth and optimize efforts to conquer intent for a newly launched variant with messaging across mobile-first channels optimized to reach them at the right time and the right place and thereby convert high potential consumers in a manner most relevant.

The Solution

A mobile-first full funnel purchase guide tracking & acquiring consumer data to unleash insights to abide!

The Result

60% consumers enjoyed the exotic taste of new variant !

Tim Tam was enabled to activate consumers with 7x effectiveness on a path to product purchase with Grivy enabling :

  • Consumer profiling of a high potential segment to focus efforts and derive maximized purchases.
  • Proximity-based messaging across mobile-first channels to capture impulse and initiate purchases among relevant consumers at stores nearest to them.
  • A/B testing to arrive at the effectiveness of the campaign with data insights enabled across parameters to optimize efforts.
  • First-party consumer data collected and activated through user journey to enable the brand to retain consumers with retargeting efforts.

Thus helping the brand to realize efforts to resonate best with high intent consumers and drive retention to derive loyalty with the abundance of data brought to life with meaningful insights on the purchase behavior of targeted consumers.

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