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Abbott - Pediasure
Educate shoppers on product benefits to recruit new brand buyers with a lower funnel campaign
Case Study

Pediasure, a child nutrition brand by Abbott, was able to communicate brand benefits and instill trust among parents of young children with an end impact of accelerated recruitment of new shoppers with the lower funnel promotional campaign enabled by Grivy. The campaign achieved its full-funnel impact of taking shoppers from awareness to offline store purchases with the collaborative efforts of Grivy and Dentsu. The brand was presented with a comprehensive view of consumers' purchase patterns through the journey with behavioral first-party data acquisition from click to transaction facilitated by the Grivy Growth Platform.

28%
New brand buyers recruited for product trial with lower funnel digital campaign reaching the right audiences with right offers.
5.3x
Return on Investment facilitated with minimized cost per customer acquisition model the Grivy Growth Platform integrating data from all channels.
82%
Consumers turned nano influencers with the delightful experience of a binding and relevant purchase journey enabled by Grivy.

The Story

A fun filled growth plan for kids!

Pediasure, a child nutrition brand by Abbott, with all the right nutrients in composition and a delicious taste to entice children, has proved rock-solid support through the crucial growth phase for children across the globe. By prioritizing good health and sound development of children, the brand is recommended worldwide as a true support for mothers in their role as a caregiver while inspiring children to achieve high in life with good health.

The Goal

Laying the foundation to brand loyalty

Pediasure was focused on recruiting new brand buyers by creating value with lower funnel targeted store promotion reaching well-defined audiences to drive offline store purchases. This was facilitated to success with a binding path to purchase enabled by Grivy. The brand further prioritized acquiring first-party data of those who participated in the campaign at each step of the journey with an end goal of validating and redefining their high-potential target segment. The comprehensive learnings with data insights could further be integrated into their growth strategy and help scale efforts to derive brand loyalty.

The Solution

A mobile-first full funnel purchase guide tracking & acquiring consumer data to unleash insights to abide!

The Result

A roadmap to brand growth with 28% new buyers !

Pediasure was able to accelerate the acquisition of new brand buyers with Grivy integrations of :

  • Online-to-offline trade promotions in collaboration with upper funnel engagement drive by Dentsu enabled a full-funnel impact from click to store purchase.
  • Tracking capabilities at each step of the Grivy user journey enabled mapping of consumers' behavior from their point of interest through intent to store purchase.
  • Customer data acquisition of first-party consumer data with a mobile-first approach of validating participants and identifying the sought-after target segment for future efforts.
  • Advocacy enabled with shares & referrals allowed consumers to share their happy experience and bring organic audiences to the campaign.
  • The total brand equity study presented a comprehensive view of consumers' perception of the brand and its standing in the competitive landscape.

Thus, the brand was supported to achieve top-of-mind brand recall among newly recruited shoppers with the seamless experience of Grivy journey reaching them mobile-first to fit their plan for purchase. Further, with a sound understanding of their purchase motivation and brand perception, Grivy enabled the opportunity to redesign the relevance and impact of marketing efforts in driving purchase frequency and future growth.

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