WhatsApp

Grivy’s integration with WhatsApp Business enables a direct and scalable communication channel with your customers. The platform offers a specialized signup process, automated journeys, and two-way conversations to manage the entire customer journey on WhatsApp.

Connect

Here's how Grivy empowers your messaging strategy:

We integrate with WhatsApp Business to transform your marketing campaigns by enabling a direct and scalable communication channel with your customers. Our platform provides a comprehensive suite of capabilities to manage the entire customer journey on WhatsApp:

  • Seamless Onboarding: We use a specialized signup process (ESU) that allows you to quickly and securely set up your official WhatsApp Business Account.
  • Frictionless Entry: Customers can effortlessly enter a campaign using an auto-login feature. We create a verified user profile by authenticating them with a one-time password (OTP) sent to their phone.
  • Intelligent Messaging: You can send messages either via bulk broadcasts for large-scale campaigns or to individuals for personalized outreach. All outbound messages are compliant with WhatsApp's policies.
  • Two-Way Conversations: Our platform handles both outbound messages and inbound replies, turning a one-way broadcast into a two-way, scalable conversation.
  • Automated Journeys: You can build and deploy automated, text-based flows that guide customers through a personalized journey, from receiving a promotion to providing customer support, all within WhatsApp

Connecting your Account to WhatsApp

To activate the WhatsApp integration with Grivy, please contact us. We will help you set up the connection and tailor it to your brand’s needs.