WhatsApp

Grivy’s integration with WhatsApp Business enables a direct and scalable communication channel with your customers. The platform offers a specialized signup process, automated journeys, and two-way conversations to manage the entire customer journey on WhatsApp.

Connect

Here's how Grivy empowers your messaging strategy:‍

We integrate with WhatsApp Business to transform your marketing campaigns by enabling a direct and scalable communication channel with your customers. Our platform provides a comprehensive suite of capabilities to manage the entire customer journey on WhatsApp:

  • Seamless Onboarding: We use a specialized signup process (ESU) that allows you to quickly and securely set up your official WhatsApp Business Account.
  • Frictionless Entry: Customers can effortlessly enter a campaign using an auto-login feature. We create a verified user profile by authenticating them with a one-time password (OTP) sent to their phone.
  • Intelligent Messaging: You can send messages either via bulk broadcasts for large-scale campaigns or to individuals for personalized outreach. All outbound messages are compliant with WhatsApp's policies.
  • Two-Way Conversations: Our platform handles both outbound messages and inbound replies, turning a one-way broadcast into a two-way, scalable conversation.
  • Automated Journeys: You can build and deploy automated, text-based flows that guide customers through a personalized journey, from receiving a promotion to providing customer support, all within WhatsApp

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Connecting your Account to WhatsApp

To activate the WhatsApp integration with Grivy, please contact us. We will help you set up the connection and tailor it to your brand’s needs.